trading_platform
How do I download MT4/MT5?How do I download DecodeFX APP?What instruments can I trade on MT4 and MT5?Does MT4/MT5 charge any fees?Is MT4/MT5 suitable for beginners?What is the difference between MT4 and MT5?How do I deposit funds into my MT4/MT5 accounts?What server do I use to set up MT4?How do I trade on MT4?How do I open and setup a DecodeFX MetaTrading 4 (MT4) trading account?What server do I use to set up MT5?Am I able to set buy and sell limits on MetaTrader 5 (MT5)?How do I find Autochartist on MT4?
learn_hub
What products does DecodeFX offer?What is CFD trading?What is spread and how is it calculated?What are long (buy) and short (sell) position?What are ask price and bid price?What are pips and how is it different from points?What is leverage?What does margin and margin level mean?How is profit or loss calculated?What is a stop-out level?What are the maximum and minimum lot sizes?How long can I keep a position open?
funds
How do I make a deposit?What is the minimum and maximum amount I can deposit?Which currencies can I used to deposit?Why hasn’t my deposit gone through?How do I make a withdrawal?What are your deposit and withdrawal method?Do you charge any fees for deposit and withdrawal?How quickly will my deposit be processed?How quickly will my withdrawal be processed?Do you provide negative balance protection?
account_registration
What is DecodeFX customer support hours?
26/06/2026 07:45:56
Our customer support team is available 24/7. You can reach us by emailing us at [email protected] or scanning the QR code here.